With his family being in the car business, Adam became involved in the business at a young age. He began washing cars at a dealership around the age of 10. Since then, he has worked in parts, service, sales, and management, all through which he has gained a wealth of experience and knowledge about the business. In 2011, Adam & Heather had the opportunity to become owners of Toyota of Murfreesboro in Murfreesboro, TN. Their family made the move from Knoxville to Murfreesboro. While they met many great people and enjoyed their time in Murfreesboro, they found themselves missing home. With the idea for PALS already in Adam’s mind, the possibility became reality. Upon moving back to Knoxville, the wheels were put into motion to begin this new adventure.

The concept of PALS began by observing what consumers don’t like about the typical car-buying process. Through years of experience in the business, we have discovered a few things.

#1 People usually don’t like walking onto a car lot. We are not a car lot. We are here to find what you want, not sell you what we have.

#2 People don’t like to be bounced around from person to person, or office to office. To address that, we connect our clients with one of our PALS buyers. One single person to talk to from start to finish. We have found that people love that idea.

#3 People are busy. That’s why here at PALS we do the work for you. Our buyer will listen to your needs and wants, then search tirelessly to find 3 options that meet your needs at a fair price. As a dealer, through online and auction sources, we have access to up to 200,000. Yes.…that many. As our client, you will have the option of being as involved as you want to be. You can meet with your buyer face to face at our office…or through email and phone contact, your buyer can communicate with you and ultimately deliver your vehicle straight to you. So you don’t ever have to come to us if you so choose. Because of this flexibility and convenience, we are not limited only to Tennessee and have many clients in surrounding states.

#4 People want an honest and trustworthy person from which to buy their vehicle. That’s why at PALS we are transparent in our fees. You will know upfront exactly what fee we will charge. Our ultimate goal is to meet the needs of our clients. Sometimes, this has even resulted in helping a client purchase a vehicle elsewhere. We go the extra mile to meet the needs of our clients, because we are not interested in one-time clients, we want lifetime clients.